★ Minnesota
Paid family leave
★ Nebraska (case study)
Integrated benefits platform design
★ California (case study)
Forms redesign — unemployment, disability, PFL
★ New York City
Redesign of nyc.gov
About.
I’m a UX-oriented content designer, content strategist, and digital consultant based in Brooklyn. I’m passionate about uncluttered communication, modular design systems, and user experience in a broad sense.
Recently.
I’ve been freelancing since 2013. For the last several years, I’ve been focusing on civic tech and govtech projects for state governments and municipalities, via digital agencies and entities such as Nava, Code for America, Bloom Works, NYC Digital Service, and New America’s New Practice Lab. Recent civic tech content/UX projects include:
★ Minnesota
Paid family leave
★ Nebraska (case study)
Integrated benefits platform design
★ California (case study)
Forms redesign — unemployment, disability, paid family leave
★ New York City
Redesign of nyc.gov
★ Maryland
Service blueprint (SNAP renewals)
★ Illinois
Benefits platform upgrades (child care assistance)
★ Indiana
Plain language (unemployment)
★ Colorado
Tax-credit notification letters
★ Maryland
Service blueprint (SNAP renewals)
★ Illinois
Benefits platform upgrades (child care assistance)
★ Indiana
Plain language (unemployment)
★ Colorado
Tax-credit notification letters
In addition to this more recent civic tech work, my freelance career has included dozens of content/UX projects for prominent digital agencies. Among those client projects: Mercedes China, Wyndham Hotels, IBM, Cole Haan, MIT, MetLife, JetBlue, Verizon, Volvo, Chase, SAG-AFTRA, Prudential, Google, AARP, and The Nation magazine.
Visit the Work page for details about some (mostly) recent projects.
Previously.
From 2009 to 2013, I was the director of content strategy at Blue State, the agency best known for its role in Barack Obama’s two presidential campaigns. I was pulled into Blue State’s orbit when I helped relaunch WhiteHouse.gov at the beginning of 2009, just in time for President Obama’s inauguration.
As a department head and senior leader at Blue State, I was deeply involved with everything from creative planning and deliverables to business development, hiring, and staff procedures. I personally advised dozens of Blue State clients, including the Sundance Institute & Film Festival, the Ford Motor Company, Carnegie Hall, Vogue, Human Rights Campaign, NAACP, and the Metropolitan Museum of Art.
Youthfully.
I have a strong foundation in traditional editorial work: I began my career in book publishing and spent a long time as a magazine editor and writer, lastly at Vanity Fair, where I was the online editor for two years and then a contributing editor for several more. I was also the final managing editor of Lingua Franca, the National Magazine Award–winning publication about ideas and intellectual conflicts in the world of academia; it was sort of a cross between The New Yorker and The Chronicle of Higher Education.
Geographically.
I grew up in Bloomington, Indiana, a wonderful, idyllic college town that was the setting for the Oscar-winning 1979 coming-of-age film Breaking Away. I moved to New York for college and have been here pretty much ever since.
I now reside in Park Slope, Brooklyn, and man, do I love it here.
Non-pumpkin photos on this page by Julia Hembree.
In addition to this more recent civic tech work, my freelance career has included dozens of content/UX projects for prominent digital agencies. Among those client projects: Mercedes China, Wyndham Hotels, IBM, Cole Haan, MIT, MetLife, JetBlue, Verizon, Volvo, Chase, SAG-AFTRA, Prudential, Google, AARP, and The Nation magazine.
Visit the Work page for details about some (mostly) recent projects.
Previously.
From 2009 to 2013, I was the director of content strategy at Blue State, the agency best known for its role in Barack Obama’s two presidential campaigns. I was pulled into Blue State’s orbit when I helped relaunch WhiteHouse.gov at the beginning of 2009, just in time for President Obama’s inauguration.
As a department head and senior leader at Blue State, I was deeply involved with everything from creative planning and deliverables to business development, hiring, and staff procedures. I personally advised dozens of Blue State clients, including the Sundance Institute & Film Festival, the Ford Motor Company, Carnegie Hall, Vogue, Human Rights Campaign, NAACP, and the Metropolitan Museum of Art.
Youthfully.
I have a strong foundation in traditional editorial work: I began my career in book publishing and spent a long time as a magazine editor and writer, lastly at Vanity Fair, where I was the online editor for two years and then a contributing editor for several more. I was also the final managing editor of Lingua Franca, the National Magazine Award–winning publication about ideas and intellectual conflicts in the world of academia; it was sort of a cross between The New Yorker and The Chronicle of Higher Education.
Geographically.
I grew up in Bloomington, Indiana, a wonderful, idyllic college town that was the setting for the Oscar-winning 1979 coming-of-age film Breaking Away. I moved to New York for college and have been here pretty much ever since.
I now reside in Park Slope, Brooklyn, and man, do I love it here.
Non-pumpkin photos on this page by Julia Hembree.
